ENGAGEMENT MANAGER
2021.02 - 2022.07
Develop strategies for client problems and market needs in a technical, global, and primarily digital and e-commerce environment
Create different strategic promotional plans for different platforms to promote, implement awareness, assist, and drive sales conversion
Identifying and road mapping solutions in different channels with basket optimization.
Educate clients on WPIC’s end to end offerings and new developments to expand the scope of services
Implementing channel strategy including influencer, social media, marketing events, and livestream to increase conversion rate and brand awareness
In charge of all platform performance and data analysis to further improve brand/product awareness and marketing planning
Whiteboard and solution client's needs and requirements to scope appropriate services.
Met with clients to understand needs and develop proactive solutions.
Collaborated with sales, delivery, and service teams to manage seamless
client experiences.